Privacy Policy

Effective Date: March 31, 2026 | Last Updated: March 31, 2026

1. Introduction

Welcome to Business Mall. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our mobile application and related services, including our Marketplace, Education, and Professional Service sectors.

Business Mall (referred to as "the App," "we," "us," or "our") is a digital business mall platform that connects shoppers and clients with local businesses, educational providers, and professional services. By using our App, you trust us with your information. This policy explains what we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the App. This includes:

2.2 Location Information

To provide a "Mall" experience, we may request access to your device's geolocation. This allows us to:

Note: You can opt-out of location tracking via your device settings, though some features may become unavailable.

2.3 Vendor & Business Data (For Shop Owners)

If you register as a Business/Vendor, we collect:

2.4 Usage and Device Data

We automatically collect certain information when you visit, use, or navigate the App:

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations.

4. How Your Information is Shared

We do not sell, rent, or trade your personal information to third parties. We only share data in the following circumstances:

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that the internet itself is not 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our App is at your own risk.

6. Your Privacy Rights

Depending on your location, you have certain rights regarding your personal data:

7. Data Retention

We keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Children's Privacy

We do not knowingly solicit data from or market to children under 16 years of age. By using the App, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the App.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes or by sending you a notification.

10. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer at:

Business Mall Support Email: [email protected]

Address: Kathmandu, Nepal

11. Consent

By using Business Mall, you hereby consent to our Privacy Policy and agree to its terms.

By using Business Mall, you acknowledge that you have read and agree to this Privacy Policy.

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