Privacy Policy
Effective Date: March 31, 2026 | Last Updated: March 31, 2026
1. Introduction
Welcome to Business Mall. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our mobile application and related services, including our Marketplace, Education, and Professional Service sectors.
Business Mall (referred to as "the App," "we," "us," or "our") is a digital business mall platform that connects shoppers and clients with local businesses, educational providers, and professional services. By using our App, you trust us with your information. This policy explains what we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you register on the App. This includes:
- Identification Data: Full name.
- Contact Data: Email address and phone number.
- Credentials: Passwords and security information for account access.
2.2 Location Information
To provide a "Mall" experience, we may request access to your device's geolocation. This allows us to:
- Show you businesses, service providers, and educators in your immediate vicinity.
- Provide accurate directions to physical stores or learning centers.
Note: You can opt-out of location tracking via your device settings, though some features may become unavailable.
2.3 Vendor & Business Data (For Shop Owners)
If you register as a Business/Vendor, we collect:
- Business name, category, and physical address.
2.4 Usage and Device Data
We automatically collect certain information when you visit, use, or navigate the App:
- Device ID: Unique identifiers for your mobile device.
- Log Data: IP address, browser type, and operating system.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations.
- To Facilitate Account Creation: To register you as a user and secure your profile.
- To Enable Service Matching: To connect individuals looking for work/education with the right businesses or professionals.
- To Send Administrative Info: Updates regarding new features, security alerts, and changes to our terms.
- To Prevent Fraud: To monitor for suspicious activity and protect the integrity.
4. How Your Information is Shared
We do not sell, rent, or trade your personal information to third parties. We only share data in the following circumstances:
- With Service Providers: When you "Hire" someone or inquire about a service, your relevant contact details and project requirements are shared with that specific provider to facilitate the work.
- With Third-Party Service Providers: We use partners for hosting, map APIs, and analytics. These partners are contractually obligated to keep your data secure.
- For Legal Reasons: We may disclose information where we are legally required to do so to comply with applicable law, governmental requests, or judicial proceedings.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that the internet itself is not 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our App is at your own risk.
6. Your Privacy Rights
Depending on your location, you have certain rights regarding your personal data:
- Access and Correction: You can review or change the information in your account at any time.
- Account Deletion: You can request the permanent deletion of your account and all associated data through the App settings.
- Withdraw Consent: You can withdraw your consent for location tracking or marketing at any time.
7. Data Retention
We keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
8. Children's Privacy
We do not knowingly solicit data from or market to children under 16 years of age. By using the App, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the App.
9. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes or by sending you a notification.
10. Contact Us
If you have questions or comments about this policy, you may contact our Data Protection Officer at:
11. Consent
By using Business Mall, you hereby consent to our Privacy Policy and agree to its terms.
By using Business Mall, you acknowledge that you have read and agree to this Privacy Policy.
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